Returns & Exchanges
At GLOWWA, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your new pieces aren't a perfect fit, we are here to help you find the right style or process a swift refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized courier drop-off point and keep your tracking number to monitor your return's journey back to our warehouse.